SUPPORT

Help & FAQ

Quick answers for the most common ScheduleBot setup and synchronization questions.

The schedule does not appear+

Run /list and confirm that the Twitch channel is connected to the intended Discord channel. Then check the bot’s View Channel, Send Messages and Embed Links permissions.

A Twitch update is missing+

ScheduleBot checks for changes automatically. Confirm that the stream is present in the public Twitch schedule and allow a short moment for the next sync.

The Discord event was not created+

Events are intentionally created only around 30 minutes before the scheduled start. The bot needs Create Events and Manage Events permissions.

Times look different for members+

Discord timestamps are displayed in each member’s local time zone. This is expected and keeps the schedule correct internationally.

How do I connect another streamer?+

Run /setup again with another Twitch channel and, if wanted, a different Discord text channel. Multiple connections are supported.

How do I remove a setup?+

Use /unlink and enter the Twitch channel name used during setup. Run /list afterward to confirm that it was removed.

Still need help?

Join the Lenyo Productions Discord server and open a support ticket. Never send anyone your Discord bot token, password, backup codes or authenticator codes.